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Privacy Policy

Last Updated: October 19, 2026

 

Orion’s Apothecary (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through www.orionsapothecary.com.

 

1. Information We Collect
When you visit our website, contact us, or place an order, we may collect information such as:

Contact information: Your name, email address, phone number, and shipping or billing address.
Order information: Products purchased, order details, and transaction records.
Payment information: Payment details processed securely through our payment providers. We may not have access to your full payment card information.
Technical information: Your IP address, browser type, device information, and website usage data, including information collected through cookies or similar technologies.

 

2. How We Use Your Information
We may use your information to:

Process and fulfill orders and payments.
Arrange shipping and provide order updates.
Respond to questions and customer service requests.
Maintain, improve, and protect our website.
Detect and prevent fraud or unauthorized activity.
Send promotional emails or updates if you have subscribed or otherwise agreed to receive them, subject to applicable law.
Comply with legal and regulatory obligations.

 

3. Sharing Your Information
We do not sell your personal information for money.

We may share information with trusted third-party service providers when necessary to operate our business, including website hosting providers, payment processors, shipping companies, analytics providers, and email services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Some privacy laws define certain advertising-related disclosures or data sharing as a “sale” or “sharing,” even when no money changes hands. Where applicable, we will honor the rights and choices provided by those laws.

 

4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, support shopping cart functionality, understand website traffic, and improve your experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

Where required by law, we will obtain consent before using cookies or tracking technologies that require it.

 

5. Data Security and Retention
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or transmission is completely secure.

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, meet legal obligations, resolve disputes, and enforce our agreements.

 

6. Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain targeted advertising or data-sharing practices.

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions in the email.

To make a privacy-related request, please contact us using the contact information available on our website. We may need to verify your identity before fulfilling certain requests.

 

7. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

 

8. Children's Privacy
Our website is not intended for individuals under the age of 21, and we do not knowingly collect personal information directly from individuals under 21 without legally required authorization. If you believe a child has provided us with personal information, please contact us so we can review and address the situation.

 

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website practices, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

 

10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us via email: info@orionsapothecary.com

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